Email Support

We’re here to make you feel comfortable and trust we’re doing a good job for your business. Nothing beats clear timely communication you can trust.


24/7 Uptime monitoring

We have an eagle eye on your site at all times. As soon as the site experiences trouble we’ll be the first to know about it.

Malware scanning and removal

Mal…what? Sometimes malicious code is added to your website without you knowing. We track and remove all traces of foreign attacks so you never have to worry about that Mal…thing!

24/7 Security monitoring and hack repair

This is the big game, the truely malicious hackers who want to harm your website. We have multiple measures to keep them out. Rest assured even if they do by chance get in, we can fix their wrongs.

Emergency restore

If for any reason your site is experiencing problems we can’t control, we’ll always have the last fail safe Plan Z at our disposal. In the click of a button we can restore your website to a past version as if nothing has happened.

Managed theme, core and plugin updates

Most of the time a hacker is looking for a vulnerable entry point into your website. If you neglect to update plugins and WordPress itself you run a high risk of being hacked. We do this all for you so you never need to know or worry about it.

Daily cloud backups

We not only back up your website we triple back up your website. From emergency restore, Daily Backup to Weekly . No matter what, we backup so much that you’ll always have a spare copy of everything on your website.


Google Analytics integration

If you don’t already have access to Google Analytics we’ll get you set up so you can start seeing how people come to your website and what they do while they’re there. Powerful stuff you can use to grow your business.

Monthly maintenance report

Would you like to know what we do each month for your website? We’ll you’ll know everything we do with our custom report that details every action we take. Oh and don’t forget some Google Analytics stats and SEO keyword rankings if you need that too.

SEO search keyword ranking report

If you have your own keywords for SEO our monthly report can track them and report back on how well they are doing. Forget multiple reports about your website it’s all in one place.

*Our support hours are between the hours of 9am- 5pm NZT Mon – Fri. We operate emergency support hours outside this time for tasks like Emergency Restores.